At https://elearn.falconcircuit.com, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our course services.
1. Information We Collect
We collect personal information from you when you sign up for our course, access our materials, or interact with our website. This information may include:
- Personal Identification Information: Name, email address, phone number, payment details (for course purchases), and any other information you provide during registration or communication.
- Course Usage Data: We may collect information regarding your use of the course, including what lessons you’ve accessed, the time spent on each module, and your progress.
- Device & Technical Information: Information about the device you use to access the course, such as your IP address, browser type, and operating system.
2. How We Use Your Information
We use the information we collect to:
- Provide Course Access: To process your registration, manage your account, and grant access to course materials.
- Customer Support: To respond to your questions, provide assistance, and resolve any issues you may encounter.
- Improve Our Services: To enhance the quality of our course content, understand your needs, and improve your learning experience.
- Marketing and Promotions: To send you promotional materials, course updates, or news about related courses that may interest you. You can opt-out of marketing communications at any time.
3. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information. Your personal details and payment information are transmitted securely through encryption protocols. However, no data transmission over the internet can be guaranteed 100% secure, so we cannot ensure absolute security of your data.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share information with trusted partners who assist us in operating our website and delivering our services (e.g., payment processors). These third parties are obligated to keep your information confidential and are only allowed to use it for the purposes of providing services to you.
We may also disclose information when required by law or to protect the rights, property, or safety of our users, course staff, or the public.
5. Cookies
We use cookies to enhance your user experience by improving the functionality of our website. Cookies are small files stored on your device that track your preferences and activities on our site. You can disable cookies through your browser settings, but this may affect your ability to access certain features of the course platform.
6. Your Rights
You have the right to:
- Access: Request access to your personal information that we hold.
- Update or Correct: Update or correct any personal information that is inaccurate or incomplete.
- Delete: Request the deletion of your personal information, subject to any legal obligations.
- Opt-out of Marketing: You may opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in any promotional email you receive.
7. Third-Party Links
Our course platform may contain links to third-party websites. These external sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party websites you visit.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
Email: [email protected].
Phone: 7668874150